Unable to Find Main IP Address in Psa Table

Last modified: 
Tuesday, May 5th, 2015


Updating Plesk 10.4.4 to version 11.0.9 returns a pre-upgrade check error: Unable to find "main" IP address in psa database.

Example of pre-upgrade check error

Parallels Panel pre-upgrade check...
PHP Warning: Directive 'safe_mode' is deprecated in PHP 5.3 and greater in Unknown on line 0
WARNING: Unable to find "main" IP address in psa database. \ 
Please, check http://kb.parallels.com/en/112417 for more details.

Solution - Reread IP addresses

Go to Server > Tools & Resources > IP Addresses and press the button labeled Reread IP.

And Also...

If you ran into the above error, you'll probably run into this one next: Unable To Determine The Host Or Domain Name Of Your Computer.

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